{"id":9073,"date":"2025-08-22T13:16:28","date_gmt":"2025-08-22T11:16:28","guid":{"rendered":"https:\/\/www.artbysev.com\/?page_id=9073"},"modified":"2025-08-22T19:16:21","modified_gmt":"2025-08-22T17:16:21","slug":"refunds-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.artbysev.com\/en\/refunds-and-returns-policy\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last update: 22\/08\/2025<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>1. Seller&#8217;s identity<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">The <strong>ArtBySev.com<\/strong> website is published by :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>S\u00e9verine Blanc-Serrier \/ Artbysev.com<\/strong><\/li>\n\n\n\n<li>Legal form: <strong>Micro-entreprise<\/strong><\/li>\n\n\n\n<li>Head office: <strong>78, Avenue des Champs-\u00c9lys\u00e9es, Bureau 326, 75008, Paris<\/strong><\/li>\n\n\n\n<li>SIRET NO.: 98929053100015<\/li>\n\n\n\n<li>Contact: <strong>contact@artbysev.com<\/strong><\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>2. Object<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">These terms and conditions define the rights and obligations between the seller and any person making a purchase on the <strong>ArtBySev.com<\/strong> website.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>3. Products<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Original works, art reproductions and merchandising.<\/li>\n\n\n\n<li>Each product is presented with a description and non-contractual photos.<\/li>\n\n\n\n<li>Quantities may be limited (especially for originals).<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>4. Awards<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Prices are given in euros, all taxes included (VAT not applicable as micro-entrepreneur, art. 293 B CGI).<\/li>\n\n\n\n<li>Any delivery charges are specified before the order is validated.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>5. Controls<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>The customer places an order online via the artbysev.com website.<\/li>\n\n\n\n<li>The order is firm once payment has been confirmed.<\/li>\n\n\n\n<li>The seller reserves the right to refuse an order in the event of a payment problem or incomplete address.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>6. Payment<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Means accepted : credit card, google pay, &#8230;<\/li>\n\n\n\n<li>Payments are secured via the chosen service providers.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>7. Delivery<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Products are shipped via <strong>Gelato (print-on-demand)<\/strong> or directly by the seller (for originals).<\/li>\n\n\n\n<li>Indicative delivery times: <strong>National delivery in 2 to 4 days, international delivery in 4 to 6 days.<\/strong><\/li>\n\n\n\n<li>The seller cannot be held responsible for delays attributable to the carrier.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>8. Right of withdrawal<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>In accordance with article L221-18 of the French Consumer Code, the customer has <strong>14 days<\/strong> to withdraw from the contract without giving any reason.<\/li>\n\n\n\n<li>Exceptions: this right does not apply to personalized or customized products.<\/li>\n\n\n\n<li>In the event of a return, the customer is responsible for the return shipping costs.<\/li>\n\n\n\n<li>Refund within 14 days of receipt of return.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>9. Legal warranties<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>The customer benefits from the legal warranties of conformity and against hidden defects (articles L217-4 et seq. of the French Consumer Code, and 1641 of the French Civil Code).<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>10. Intellectual property<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>The works, images and content on this site are protected by copyright.<\/li>\n\n\n\n<li>Unauthorized reproduction or use is prohibited.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>11. Personal data<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Data processing is detailed in the site&#8217;s <strong>Privacy Policy<\/strong>.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>12. Applicable law and disputes<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Failing this, the competent court will be that of the defendant&#8217;s place of residence or, at his option, the place of delivery.<\/p>\n\n<p class=\"wp-block-paragraph\">These terms and conditions are governed by French law.<\/p>\n\n<p class=\"wp-block-paragraph\">In the event of a dispute, an amicable solution will be sought.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last update: 22\/08\/2025 1. Seller&#8217;s identity The ArtBySev.com website is published by : 2. Object These terms and conditions define the rights and obligations between the seller and any person making a purchase on the ArtBySev.com website. 3. Products 4. Awards 5. Controls 6. Payment 7. Delivery 8. Right of withdrawal 9. Legal warranties 10. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9073","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/pages\/9073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/comments?post=9073"}],"version-history":[{"count":3,"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/pages\/9073\/revisions"}],"predecessor-version":[{"id":12937,"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/pages\/9073\/revisions\/12937"}],"wp:attachment":[{"href":"https:\/\/www.artbysev.com\/en\/wp-json\/wp\/v2\/media?parent=9073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}